Terms and Conditions
By reading and continuing to use the site you agree to the following conditions of use.
The CONTINUOUS Website is a service operated by Siobhan Davies Dance, 85 St George's Road, London, SE1 6ER, UK.
CONTINUOUS makes every effort to ensure that the information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.
Links to other sites
Certain links, including hypertext links, in our site will take you outside of our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by CONTINUOUS of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site.
All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof is copyright of CONTINUOUS or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that the CONTINUOUS Network is acknowledged as the owner.
Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. Should you require permission for the above, please contact the owner of the site/page (as stated at the bottom of the relevant page) or, in absence of this information, the Audience Development Coordinator (please see below for details).
CONTINUOUS is committed to protecting your personal information and being transparent about what information we hold, whether you are an audience member, visitor or participant.
Developing a better understanding of our visitors, participants and supporters through your personal information allows us to understand you better, fundraise more efficiently, and ultimately continue to present our programme of events and performances. We regularly review and make improvements to this Policy to ensure that transparency is at the core of what we do and that we are adhering to best practice.
We ensure that we use your personal information in accordance with the law. This Policy explains:
- What information CONTINUOUS may collect about you
- How we will use that information
- Whether we disclose your details to anyone else
- Your choices regarding the information you provide to us
This policy applies to information held about visitors and prospective visitors, suppliers and prospective suppliers, artists, performers, contacts, donors and prospective donors, and all other persons about whom CONTINUOUS holds information. By ‘information’ we mean personal information about you that we collect, use, share and store.
- Who We Are
- What we collect
- How we collect information about you
- Do we process Sensitive Personal Information?
- Your debit and credit card information
- Job applicants
- What we do with the information we gather
- How we combine and analyse the information we collect about you
- Legal basis for processing
- Sharing your information
- Your Rights
- How long will we keep your information?
- Links to other sites
- Changes to this Policy
1. Who We Are
CONTINUOUS is a four-year partnership between BALTIC Centre for Contemporary Art (Gateshead) and Siobhan Davies Dance (London). The project seeks to advance the creation, presentation and development of audiences for experimental independent contemporary dance within visual arts contexts. This is the first collaboration of its kind in the UK, and recognises the need to enhance the dialogue between contemporary dance and visual arts.
The partnership has expanded to form the CONTINUOUS Network which incorporates institutions around the country. These include galleries Bluecoat (Liverpool), Nottingham Contemporary, The Tetley (Leeds), Tramway (Glasgow) and Turner Contemporary (Margate), and dance organisations Dance4 (Nottingham) and Yorkshire Dance (Leeds). The partnership will continue until 2022 and is set to include four additional galleries.
In this Policy ‘we’ means CONTINUOUS Network which is formed in partnership with both the Siobhan Davies Dance (company limited by guarantee, No: 2701923 | Registered charity No: 1010786) and BALTIC Centre for Contemporary Art (company limited by guarantee, No: 3589539 | Registered Charity No: 1076251).
The charity and its subsidiary may collect and decide for themselves how to use your personal information. The legal phrase that’s used to describe an organisation that makes these decisions is ‘data controller’.
In this policy, “we,” “us,” and “our” means CONTINUOUS, and CONTINUOUS Enterprises and “you” means the individual to whom the information relates.
2. What we collect
- your name, your contact information such as your address, email address and telephone number and, where applicable, your social media profile
- your date of birth
- information about your computer/mobile device and your visits to and use of this website, including your IP address, your browser type and language, and your geographic location
- information about your attendance of, and interest in, CONTINUOUS events and performances (including photographs at events where signage indicates that this is the case), or any other goods or services which we consider of interest to you
- information about you that you give us in person, by filling in forms on our site www.continuousdance.com (our site) (e.g. the ‘contact us’ section or to sign up to our mailing list) or by corresponding with us by phone, e-mail, post or otherwise
- content you post on our social media (text, images, photographs, messages, comments or any other kind of content that is not your e-mail address)
- feedback and correspondence, such as information you provide in your responses to surveys, when you participate in audience research activities, report a problem with our building or website, receive customer support, report lost property or otherwise correspond with us
- transaction information, such details about purchases you make through the Site, registrations you make through our Site or when you buy from related third party sites like Eventbrite, where we may sell goods and services from time-to-time, and billing details
- usage information, such as information about how you use our website and interact with us
- marketing information, such as your preferences for receiving marketing communications and details about how you engage with them
- any other personal information you share with us as described above
3. How we collect information about you
We collect information about you in the following ways:
- information you give to us when you make an enquiry, visit CONTINUOUS, register for or attend an event or activity, or otherwise provide us with personal information
- collecting information when you engage with our digital platforms, including social media, email marketing and our website
- your use of the forms on our website or on third-party partner websites that you choose to interact with, for example websites such as Eventbrite when you book onto events
- supply us with a service or we supply you with goods or a service
- Information available publicly, such as information found in places such as Companies House, Charities Commission Register, LinkedIn and information that has been published in articles/newspapers. Please see ‘How we combine and analyse the information we collect about you’ to find out more.
Wherever possible we use aggregated or anonymous information which does not identify individuals by name. See below ‘How we use your information’ to understand our purposes for processing your personal information.
4. Do we process Sensitive Personal Information?
Certain categories of personal information are regarded by the law as more sensitive than others. This is known as ‘special category’ or ‘sensitive personal data’ and covers things like information about your health, ethnic origin, religious beliefs, political opinions or any genetic or biometric data that is used to identify you.
We do not usually collect ‘sensitive personal data’ about our supporters unless there is a clear reason for doing so, such as where we need this information to ensure that we provide appropriate facilities or medical support to enable you to safely participate in our activities or events. We may also collect sensitive personal data if you make the information public or if you tell us about your experiences relating to art and culture (for example, if you agree to act as a case study for us).
We will always make it clear when we collect this information from you what sensitive personal data we are collecting and why.
6. Job applicants
If you apply to work at CONTINUOUS, we will only use the information you give us to process your application or to monitor recruitment statistics on an unidentified basis. If we want to disclose information to someone outside CONTINUOUS, for example, if we need a reference from your previous employer, we will tell you beforehand. The only exception is where the law obliges us to disclose information to a third party (such as the police) and we are not allowed to tell you.
If you are unsuccessful in your job application, we may hold your personal information after we’ve finished recruiting for the post you applied for, for up to 12 months to deal with any follow up queries or issues.
We keep statistical information about all applicants to develop our recruitment processes however no individual applicant would be identifiable from this information.
If you commence employment with CONTINUOUS, your personal information will be processed in accordance with your employment contract and other applicable human resources policies we have from time to time.
7. What we do with the information we gather
We use your personal information for several purposes, including to:
- provide information about performances, services and events that you have requested;
- keep you informed about performances, artists, events and campaigns that we think you may find interesting although this will only be where you have consented to being contacted for those purposes unless CONTINUOUS is in a position to rely on the ‘Legitimate Interest’ basis for contacting you (see further information below under ‘Legal Basis for Processing’);
- deliver products or services to you
- complete administration, for example regarding an event you have registered for
- manage records or processes internally, such as record keeping of enquiries, feedback or complaints
- invite you to participate in surveys or research (although this is voluntary)
- administer our site and for internal operations, including using IP address to identify approximate location, to block disruptive use, record website traffic, troubleshooting, data analysis, testing, research, statistical and survey purposes
- analyse and improve the online services we offer, to make them as user-friendly as possible
- collect personal information, where relevant, to conduct supporter research and this is on occasion through our existing network. We may also analyse information you provide to us with other freely available public information to create a profile of supporter interests and preferences so that we can contact you in the most appropriate way and with the most relevant information (for more information about this use, see ‘How will you combine and analyse the information we collect about you?’)
- keep our site safe and secure
- comply with legal and regulatory obligations
- maintain security and to check your identity
- achieve other specific purposes that you may agree to from time to time
8. How we combine and analyse the information we collect about you
Before contacting you, we may use data analysis to interpret your data and predict how likely you are to be interested in or responsive to a campaign. Where we have identified at a higher level that you have the capacity and/or affinity to support CONTINUOUS, we may collect additional information about you (see ‘How we use your information’) and combine, analyse and compile that information into a profile of you in order to assist us in engaging with you in a more personalised way.
We typically look at and combine information published in the media but other commonly used publicly available sources including company resources, the Electoral Register and any data you choose to make public on LinkedIn such as your professional memberships and networks. We may also use any publicly available data that you share on social media. We may use additional information such as geographical information for measures of affluence where available. To do this efficiently, we may occasionally use trusted third-party specialist companies that collate and analyse information from public registers alongside statistical social-economic data to automate some of this work. This helps us to understand more about your interests and level of potential engagement.
You can opt out of your data being combined and analysed for marketing purposes by contacting our team as set out in the Contact Us section below.
9. Legal basis for processing
The law requires us to set out the lawful grounds on which we collect and process your personal information as described in this Policy. Our processing of your personal information is necessary:
- for the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts;
- for the purposes of legitimate interests pursued by us; or
- in order to comply with a legal obligation to which we are subject.
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
Depending on the purposes for which we use your data, one or more of the grounds listed below may be relevant.
We rely on the “legitimate interest'' ground for processing where we believe it is in the legitimate interests of you, as the data subject, or of CONTINUOUS, to process your data. Where we process your information in this way, we also consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where collection and use of your information would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law). We will only use your information in accordance with the purposes described in this Policy. Examples of processing based on legitimate interests grounds are:
- collecting personal information to provide you with a smooth and efficient client experience
- making sure you receive updated information on CONTINUOUS’ activities
- providing the services you have requested
- carrying out own marketing and audience research to better understand who our audiences, visitors, participants and supporters are and better target our marketing activities
- measuring and understanding how our audiences respond to a variety of marketing activity so we can ensure our activity is well targeted, relevant and effective
- sending direct marketing material to supporters by post or email for marketing purposes
- administering events
- taking and using photos and/or films of event participants and attendees
- sending relevant communications to your work or personal email address
- recruiting staff and taking applications for volunteers and contacting volunteers about their role
- promoting CONTINUOUS on social media, Google, YouTube and other online platforms
In many instances, we will rely on obtaining your consent to use your personal information in a certain way (for example, asking for your consent to use your personal information to send you direct marketing information, and we may ask for your explicit consent to share sensitive personal information with us).
We may need to collect, process and disclose personal information to comply with a legal obligation. For example, where we are ordered by a court or regulatory authority. We may also use personal information to cross-check and prevent known malicious activities on CONTINUOUS operated services.
We may collect and process personal information in the course of performance of a contract. For example if you agree to work for us, we need to be able to process your information for the purpose of meeting our contractual obligations.
10. Sharing your information
The personal information you provide to us may be shared with the other Partners that make up CONTINUOUS Network if you opt-in to their mailing list. These Partners are:
Bluecoat (Liverpool), Nottingham Contemporary, The Tetley (Leeds), Tramway (Glasgow) and Turner Contemporary (Margate), and dance organisations Dance4 (Nottingham) and Yorkshire Dance (Leeds). The partnership will continue until 2022 and is set to include four additional galleries.
Except as expressly set out in this Policy we will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
The personal information you provide to us may be shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our services, respond to your inquiries or for any of the purposes described in this policy.
We may also share your personal information with law enforcement agencies, other governmental agencies or third parties if we are required by law to do so.
11. Your Rights
You have legal rights in relation to our collection and processing of your personal information and at any time, you have the right:
- to be told how your personal information will be used. This Policy and other policies and statements used on this website and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.
- to request access to or a copy of any personal data which we hold about you;
- to rectification of your personal data, if you consider that the information we are holding is inaccurate;
- to ask us to delete your personal data, if you consider that we do not have the right to hold it;
- to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
- to ask us to stop or start sending you marketing messages as described below in the marketing section;
- to restrict processing of your personal data;
- to data portability (moving some of your personal data elsewhere) in certain circumstances;
- to object to your personal data being processed in certain circumstances; and
- to not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is always accurate. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change at the following email address email@example.com
Where you have agreed to be contacted for marketing, we may use your personal information to send you information about events, performances, our learning programme and workshops. You can unsubscribe from receiving them at any time, details of how to unsubscribe will be included on each electronic mailing we send you.
You have the option of “unsubscribing” from our mailing lists and other communications at any time. Doing so will stop any further e-mail or other communications (as per your expressed wishes) from being sent to you. You can unsubscribe at any time by emailing firstname.lastname@example.org or clicking on the unsubscribe link in an email from us.
We will action any opt out request from you without delay.
14. How long will we keep your information?
We will only keep the information we collect about you for as long as required for the purposes set out in this Policy or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required. Personal information that we no longer need is securely disposed of and/or anonymised so you can no longer be identified from it. We will however hold purchase information indefinitely for the purposes of provenance and record keeping. Some personal information may be retained by us in archives for statistical or historical research purposes although we will do this in a manner that complies with applicable data protection law.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, for as long as you do not unsubscribe from receiving the same from us.
If you have indicated that you do not wish to be contacted by us for marketing purposes, we will retain your details on a ‘do not contact’ list to help ensure that we do not contact you accidentally. However, we may still need to contact you if you carry on dealing with us, including (but not limited to):
- providing you with information you need in order to participate in an activity or event for which you have registered
- explaining and apologising where we have made a mistake
- dealing with future legal claims in connection with a contract we have with you
To exercise any of these rights, please send a description of the personal information in question to our Audience Development Coordinator at the address shown in the ‘Contact Us’ section below. Please note that some of these rights may be subject to legal restrictions, which we’ll tell you about if they apply.
For more information about your rights or if you are not happy with our response to your request, you can contact the Information Commissioner’s Office (ICO) – for more details, see https://ico.org.uk/.
We do not intentionally gather personal information from visitors who are under the age of 13, without their parental or guardian’s consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at the contact information provided above. We will delete such information from our files as soon as reasonably practicable.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For more information, email email@example.com
17. Links to Other Sites
Certain features of our site will allow for social networking. You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or e-mail address.
Questions, comments and requests regarding this policy are welcomed and should be addressed to the Audience Development Coordinator at firstname.lastname@example.org
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you have signed up to receive emails while visiting our website we will capture information about your behaviour on the website, for example tracking the pages you have looked at. This enables us to monitor the effectiveness of our marketing campaigns and to find out more about your interests.
We also use Google Analytics to collect information about how our visitors use and navigate our website. We also use this information to analyse usage of the website so that we can continually work to add new features and improve your experience of it.
20. Changes to this policy
Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.